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Day planner for sales agents wherein they see a unified view of all the activities scheduled for the day, where we will present them with prioritized buckets for leads and deals to work on that day
Allows agents to sequentialise the order of Employee Onboarding child tickets creation.
Dialogflow is Powered by Google's machine learning. Dialogflow incorporates Google's machine learning expertise. By integrating it with Freshchat we will have endless opportunities for our customers.
Multiple asset relationships at one place, may or may not be dependent on each other
A one-for-all Virtual Private assistant for controlling all your freshworks products from one place
An agent assistant system that helps the enduser to solve the problems that are frequently asked by them ,It will help the agent to assist the enduser instead of reaching the developer
Automate workflows in Freshchat
Assign tickets to agents using custom views and in the order you prioritize
A awesome GUI interface for freshdesk admins to build their very own customised portal pages. No need to understand CSS or HTML to build the portal page unlike now!
Get answers faster
Engage the agents to be in HYPER Focus mode which will help to reduce distraction time which in turn increases productive time
Eagle view that depicts whole journey of a ticket across Freshworks suite of products
Save the time wasted going to and fro with questions over chat!
Freshteam's integration with Workplace and Fyle
Supercharge the performance of your agents
A good plan today is better than a perfect plan tomorrow
Yesterday is gone. Tomorrow has not yet come. We have only today. Let us begin.
Abstractive Text Summarization using NLP and Tensorflow.Agents spend a lot of time in reading long texts.To reduce the time for reading long tickets, ML can be used to draw out the summary
Reseller Portal Management , Invoice Generation and Commission Calculations
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